"The development of strong confident leaders to run multi-million pound contracts in our business has been a key requirement in the expansion of the Home Affairs division of Serco over the last three years. Summerhill have taught, coached, challenged and supported senior managers to be those leaders. They have been instrumental in raising our awareness of the need to develop people at all levels to provide a sustainable stream of competent, confident managers to build the business. I was very pleased to be able to present Level 5 awards in Leadership to some of these managers recently and I appreciate how much this learning contributes to the success of our contracts." Phil Edwards, Former Managing Director, Serco Home Affairs "Summerhill Consulting offered a refreshing approach to organizational transformation. They consulted with real world thinking offering real world practical tool-kits and support. The business required a holistic approach to re-defining and implementing a new organization … away from the traditional business unit model. Organizational capability was assessed; both at a business and individual level; to define what was required to deliver the business plan. A functional organization was designed, implemented and individual coaching provided; at a leadership level; to manage the transition and deliver significant improvement in sustainable bottom-line performance. Summerhill worked with humility and edge making them quite distinctive in the sector." Rob Harris, Senior VP Renewables, Reliance Industries Ltd "Summerhill Consulting worked with 12 of our First Line Managers to develop their management skills. They all achieved the Level 3 Award in Management, and have contributed to the growth and success of our business. Many of them have shown their capability to take on bigger and wider responsibility since the training." Craig Thomson, Contract Director, Serco Civil Government. "Summerhill Consulting enabled my managers to improve the performance of staff and raise morale throughout the organisation. The supervisor training programme was well focussed, informative and skill-based so that managers could immediately take action to implement change in their areas. I would recommend Summerhill wholeheartedly." Guy Baulf, Director, Serco Civil Government Summerhill Consulting were asked to provide coaching services to senior members of staff at Kingston University. The evaluation report commented: "All interviewees stated that they would use coaching again and would recommend it to other colleagues. They recommended that coaching should be used for staff in times of significant change and to support new senior managers." Jackie Bisson, Head of Learning & Development, Kingston University
‘..excellent preparation, deep knowledge of the subject ...’
‘... offering real world practical tool-kits and support.’
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